Underlay is a bouncy layer made of a variety of materials used under carpet to improve carpet lifetime, provides more comfort underfoot, and provide insulation. We do not demand that you necessarily replace your underlay during carpet installation (unlike other flooring providers), because if it still has ‘bounce’- especially at doorways and major walking areas- your underlay is likely still good. Generally, underlay needs to be replaced every 10 to 15 years. Installers can only assess whether you need new underlay during a quote at your home, so until we check in person we can’t definitively tell you whether you need to replace it or not.
We offer several types of underlay, at different price points; please come in store to see our options and determine which would be best for your home.